GRIEVANCE REDRESSAL
At KLR Pharmacy College, we are committed to fostering a culture of inclusivity, trust, and respect. The Grievance Redressal Committee is a proactive and empathetic platform dedicated to addressing concerns raised by faculty and students. Whether it’s a classroom issue, policy concern, or interpersonal conflict, the committee ensures every grievance is resolved with transparency, fairness, and efficiency.
By promoting open dialogue and collaboration, we create a supportive environment where every voice matters. Together, we build a harmonious academic community where challenges are met with understanding, and resolutions are rooted in fairness, empowering everyone to thrive.
1. Address Student Concerns:
- Act as a platform for students to voice their grievances related to academic, administrative, or personal issues.
2. Ensure Fairness and Transparency:
- Handle complaints impartially and ensure transparent resolution processes.
3. Maintain Confidentiality:
- Protect the privacy of individuals involved in grievance cases.
4. Timely Resolution:
- Ensure grievances are addressed and resolved within a specified timeframe.
5. Provide Guidance and Support:
- Offer advice and support to students on how to formally lodge complaints.
6. Monitor and Follow-Up:
- Track the progress of grievances and ensure follow-up actions are implemented.
7. Promote Awareness:
- Educate students and staff about the grievance redressal mechanism and their rights.
8. Maintain Records:
- Keep detailed records of all grievances, actions taken, and resolutions provided.
9. Liaise with Departments:
- Collaborate with academic and administrative departments to resolve issues effectively.
10. Recommend Policy Improvements:
- Suggest changes to college policies or procedures based on recurring grievances.
11. Ensure Compliance:
- Ensure all grievance handling processes comply with institutional and legal guidelines.
12. Foster a Positive Environment:
- Promote a culture of trust, respect, and open communication within the college.
These points can be tailored to suit your college's specific policies and procedures.